Da-Lite Viewshare tensioned Advantage Electrol Specifications download pdf (Page 13)

Troubleshooting

Visit www.da-lite.com to ind installation and troubleshooting

tutorials. You will also ind a link to Live Chat for interactive

support.

You can contact us by email at inf[email protected] or by phone at

800.622.3737 or 574.267.8101 with any additional troubleshooting

questions.

Symptom Cause Solution

Screen will not operate

and motor does not hum.

Incorrect line voltage.

Verify 115125V (or 220240V). If insuicient voltage, rewire

incoming electric line.

Blown fuse. Replace fuse.

Tripped circuit breaker. Reset circuit breaker.

No power to operating switch

or junction.

Check above. Tighten all loose wire connections. Correct any

improper connections.

Down Position

Check for power across black and white leads.

Up Position

Check for power across red and white leads.

Screen will not operate

and motor does not hum.

Power at junction box.

Thermal overload tripped. Let motor cool down for 15 minutes. Try again.

Broken wire in the “down” or “up” position. Check for continuity. Cut o old splice and reconnect.

Defective motor, limit switch or capacitor. Replace motor assembly. NOTE: Motor is a sealed assembly.

Capacitor burned out. Replace motor assembly.

Screen does not stop

at correct position.

Limit switch out of adjustment. See Screen Adjustment section.

Noise.

NOTE: Screen will operate

with a low pitched hum.

Squeaking, rubber end plug rubbing on motor. Center roller in case.

Grinding. Foreign object in screen rubbing on roller

or fabric.

Remove.

Gear noise. Replace motor assembly.

Coasting. Defective brake. Replace motor assembly.

Fabric hangs crooked.

Screen not installed properly. Check for level and plumb.

Fabric has backed up inside case.

Adjust “down” limit switch slowly until roller is exposed and

wrinkle comes out, then readjust for proper drop.

Fabric is damaged. Replace fabric.

Metallic noise when screen

finishes retracting.

Up limit is set too high. Solution: See Appendix A

for limit switch adjustment.

Arms are not aligned properly. Solution: See Appendix B for

arm adjustment.

Camera Support: http://www.logitech.com/en-us/support/webcam-c930e-business?crid=405&osid=14&bit=64

Speakerphone Support: http://www.jabra.com/support/Jabra-SPEAK410MS_7410109

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Da-Lite Viewshare tensioned Advantage Electrol Specifications Page 13

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